Enghouse Interactive SmartDial is the industry-leading outbound dialer, providing clients and agents with an unparalleled experience, delivering higher agent productivity and simplifying regulatory compliance as compared to other outbound dialer solutions.

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Call Recording Integrations

Even though SmartDial has a basic call recording function, integrations to as call recording solutions for more robust call recording features can be established. 

Integrations that can be used include:

  •  Enghouse Interactive QMS 
  •  NICE  
  •  Higher Ground  
  •  OAISYS  
  •  Conexus  
  • Cacti  
  •  Call Copy
  •  Verint  
  •  Verint Ultra  
  •  Verint Witness  
  •  Verint Mercom  
  •  Voice Print International  

Other Integrations

Collection Systems

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About Us

We are the world’s most reliable contact center technology provider. Our global brand is built on our track-record of consistently honoring our commitments – to our customers, our staff and our shareholders.

Enghouse Interactive, a subsidiary of Enghouse Systems Limited (TSX: ENHG), is a leading global provider of contact center software and service solutions that deliver enhanced customer service and transform the contact center from a cost center into a powerful growth engine. Our Practices and Solutions enable businesses to leverage meaningful, daily customer interactions to extract key insights used to deepen customer loyalty and uncover new opportunities to add value, profitably.

Supporting over 10,000 customers, in 120+ countries, Enghouse Interactive works within any local regulatory environment and supports any telephony technology, whether deployed on premises or in the Cloud, ensuring that our customers can be reached by their customers – anytime, anywhere, and via any channel.


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